訂購流程
We believe that service is our best attribute and will do everything we can to make sure that you are happy with your purchase. With that in mind, we check every order prior to processing it. If there are any irregularities or potential savings in shipping, we will contact you to discuss them prior to processing the order. If there are no changes, we will process the order as is and notify you by email once that is done. Here is a step by step of how the process works:
Step 1 – Find the items you would like to purchase and add them to your cart.
Step 2 – Enter your name, address, telephone, etc
Step 3 – Select a delivery method (if applicable)
Step 4 – Choose your payment method and complete the payment. You will receive the order confirmation email within a few minutes.
Step 5 – Once the order is placed we will check that everything is correct. We want to make sure that we are exceeding expectations, not creating potential issues. We will check lead times, verify packaging of items, identify any delivery challenges, check for potential cost savings in shipping, etc. If there are any issues or savings available, we will let you know by email prior to processing.
Step 6 – Once the order is checked and confirmed, our warehouse will start to prepare the items for whichever delivery method your have chosen.
Step 7 – Once you receive your items, please inspect them thoroughly. Damages must be reported immediately. For more about shipping and returns, please read our shipping & returns policy.
Step 9 – Enjoy
Step 10 – Let us know how we did. We love to hear about the wonderful experiences and photos of a completed room. However, we also realize that hiccups can happen along the way. Either way, please let us know how we did and how we can improve.
運費
荷蘭 比利時 盧森堡 : €3.25 訂購少於或等於 2 包 (packet)時。 €4.85 訂購多餘 3 包 (含3包) 時。
其他歐洲國家 : €3.75 訂購少於或等於 2 包 (packet)時。 €5.65 訂購多餘 3 包 (含3包) 時。
其他非歐洲國家：€3.75 訂購少於或等於 2 包 (packet)時。 €5.65 訂購多餘 3 包 (含3包) 時。